Reaching New Heights with The Royal Airforce Club

The Royal Airforce Club is an exclusive, members-only community that offers a prestigious home away from home for Officers of the Royal Air Force and their families. Steeped in tradition and camaraderie, the club feels lost in time, providing fine dining, delightful accommodations, an exceptional library, a business suite, a fitness centre and special events for members to enjoy.

 

To modernise their online presence and enhance the membership experience online, the Royal Airforce Club turned to Propeller for a complete redesign of their digital experience. They wanted a new booking system that would allow members to easily make reservations from both their phones and desktops.

Previously, not all bookings could be made online, which made it difficult for the Royal Airforce Club’s valued members to make reservations. Our challenge was to upgrade their booking systems and integrate all previous systems into one seamless platform.

 

To create a fully immersive online experience online that matched the in-person membership experience, we worked closely with Concept, ResDiary & Opera/OWS. We integrated their APIs to build a fully white-labelled solution. This included adding new features like room image management and allowing members to add external guests to their room booking.

We streamlined the process by giving members a single login to access their booking portal. Now, they can easily make and cancel room reservations from any device—whether it’s a desktop, mobile, or tablet. Additionally, we integrated all of The Royal Air Force Club’s platforms, ensuring member profiles stay updated and in sync across all systems.