Propeller embarked on a comprehensive strategy to address the diverse challenges presented by The Celtic Collection. Central to our approach was the establishment of effective communication channels between all third parties involved, ensuring seamless coordination and constant updates for Celtic.

Previously, there was no way to correlate member bookings across Celtic’s multiple platforms. With a plan to update Celtic’s digital and enhance the online booking experience, we created a single booking portal for all members and guests to create and manage their bookings. 

We tackled the need for individual online identities for each venue by collaborating closely with Concept, ResDiary, and Opera/OWS, integrating their APIs to create a fully white-labelled solution.

Recognising the intricacies of the Hunter Lodges’ booking rules, we gave tailored solutions, including the implementation of image management for rooms and limitations on guest additions. Moreover, our team developed a Single Sign-On (SSO) solution, synchronising profiles across platforms and delivering a unified login experience for members. The collaboration extended to wireframing and designing, where we worked alongside Celtic and Opera to ensure the technical feasibility of meeting client needs.