17 January 2025

Top Hospitality Agencies in the US (2025)

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Top Hospitality Agencies in the US (2025)
Matthew RichardsonWritten ByMatthew Richardson

Matthew has been with us from the early days. As our Chief Growth Officer, he has been instrumental in expanding both the team and the services we offer.

The US hospitality industry is growing rapidly, with projections showing it will increase from $6.43 trillion in 2025 to $21.28 trillion by 2033, growing at an impressive 16.13% annually (Market Data Forecast). As the market expands, businesses in sectors like hotels, food and beverage, event planning, and tourism need to stay ahead of the competition.

A key driver of this growth is the shift to digital. Today’s consumers rely heavily on search engines, social media, and online reviews to make decisions. To stay relevant and visible, businesses must adopt a digital-first approach that captures attention.

This is where a hospitality marketing agency can help. The right agency can boost bookings, enhance your brand, and position you for long-term success. To guide you through this evolving landscape, we’ve compiled a list of top hospitality marketing agencies in the US—industry leaders who are using results-driven strategies to fuel growth. Let’s take a look at how their expertise can help your business thrive in today’s competitive market.

Top 10 hospitality marketing agencies in the US

We’ve curated a list of the top hospitality marketing agencies in the US for 2025, each renowned for their unique expertise and ability to deliver measurable growth for hospitality businesses:

1. Propeller

A global leader in hospitality marketing, Propeller is known for its deep expertise and consistent success in delivering impactful results. We’re the go-to partner for hospitality brands looking to elevate their digital presence and achieve long-term growth.

Our services include:

Whether it’s increasing bookings, targeting the right audience, boosting online visibility, or optimising conversion rates, we provide tailored digital solutions designed to meet the unique needs of the hospitality industry.

Notable clients: Young’s, Aman, Marstons, Azzurri Group, Hall & Woodhouse, Firmdale Hotels and The Celtic Collection.

Ready to grow? Get in touch today or visit our home page to see how we can help your business thrive.

2. Lotus Marketing Inc.

Specialising in the hotel industry, Lotus Marketing works with hotel companies, management firms, and individual hotels to achieve business goals. Their expertise in hotel openings, brand conversions, and renovations ensures success in a highly competitive market.

Notable clients: AC Hotel Maui Wailea, Conrad Los Angeles, The Ritz-Carlton New York Nomad.

3. O’Rourke Hospitality Marketing, LLC

O’Rourke helps independent hotels, hotel management companies, and hospitality businesses enhance visibility and drive bookings. Their comprehensive digital marketing approach combines SEO, paid search, conversational marketing, and social media marketing.

Notable clients: The Inn at Hastings Park, Mountain Top Resort Vermont, The Goodwin Hartford CT, The Jay San Francisco.

4. Quaintise Hospitality

Based in Santa Monica, Quaintise specialises in luxury hotel marketing, using PR and experiential campaigns to craft compelling stories and drive results in competitive markets.

Notable clients: Quivira Los Cabos, Visit Mexico, Royal Palms Resort and Spa, The Phoenician Scottsdale.

5. Brown Marketing & Communications

Known for their work with luxury brands, Brown Marketing offers services ranging from strategic planning to tactical execution, helping brands tell their stories, increase revenue, and drive profitability.

Notable clients: Alila Nappa Valley, Hilton Los Cabos, Hutton Hotel, Ventana Big Sur.

6. Seven Hills Global

Specialising in event marketing, Seven Hills Global focuses on both live and virtual hospitality events. They manage corporate hospitality, celebrity chef experiences, and destination trips with attention to detail and exceptional customer service.

7. Mediaboom

Mediaboom delivers digital marketing strategies for luxury hotels, resorts, and travel concierge services, combining design, strategic marketing, and data-driven campaigns to attract the right guests and generate meaningful inquiries.

Notable clients: Millennium Tower San Francisco, Aspen Luxury Concierge, David Copperfield, Yale University.

8. The Point PR

The Point PR blends creative storytelling with media relationships, helping travel, hospitality, and lifestyle brands craft impactful campaigns and expand their global reach.

Notable clients: Four Seasons Hotel New Orleans, The Hollywood Roosevelt, Grace Turks & Caicos, The Westin Bora Bora Resort & Spa.

9. Modern Currency PR

Modern Currency specialises in luxury hospitality, tourism, and destination marketing. Through PR, digital media, and content creation, they help clients stand out in the luxury market with compelling narratives.

Notable clients: Omni Hotel & Resorts, Few & Far Luvhondo, JSX, Vomo Island Fiji.

10. Cure Creative Agency

Cure Creative focuses on branding, web design, and graphic design solutions for the hospitality industry. They help brands build strong, memorable identities with visually impactful designs.

Notable clients: Fortuna’s Row Brunch & Supper Club, Oak & Vine, The Glencoe club, TELUS Spark.

What is a hospitality marketing agency?

A hospitality marketing agency is a specialised firm dedicated to promoting businesses within the hospitality sector. They understand the unique challenges faced by hotels, resorts, restaurants, and travel services and develop customised strategies to improve brand visibility, attract more guests, and drive bookings.

Their services often include branding, SEO, paid advertising, content creation and lead generation. By integrating these strategies hospitality marketing agencies help businesses strengthen their online presence, create meaningful connections with potential guests, and support long-term growth.

Why hire a hospitality marketing agency?

Here’s why partnering with a specialised agency can drive your success:

  • Industry expertise: Hospitality-focused agencies know how to navigate challenges like seasonality and shifting guest preferences, tailoring strategies to meet these needs.
  • Access to advanced tools: They leverage cutting-edge tools to optimise campaigns, track performance, and analyse customer behaviour, ensuring your marketing efforts deliver results.
  • Higher occupancy and revenue: With digital strategies like SEO, PPC, and content marketing, agencies help reduce reliance on OTAs and drive direct bookings, increasing occupancy and revenue.
  • Resource efficiency: By outsourcing marketing, you free up internal resources to focus on enhancing the guest experience, while experts manage and optimise your campaigns.

Key services offered by hospitality marketing agencies

Hospitality marketing agencies offer a wide range of services designed to elevate your business. If you’re searching for the best hotel marketing agencies, consider those that offer full-service solutions to increase bookings and improve guest engagement.

  • Search engine optimisation (SEO): Improving your website’s search engine ranking to attract organic traffic and increase online bookings.
  • Pay-per-click (PPC): Implementing targeted paid advertising campaigns to generate immediate traffic, boost brand visibility, and drive bookings.
  • Content marketing: Creating engaging content—such as informative blogs, videos, and guides—that resonate with potential guests, build trust, and drive conversions.
  • Social media and influencer marketing: Expanding your brand’s presence and connecting with travellers by leveraging social media platforms and collaborating with influencers to extend your reach.
  • Reputation management and loyalty programs: Monitoring online reviews to maintain a positive reputation while developing loyalty programs to encourage repeat business and long-term relationships.

What sets a leading hospitality marketing agency apart?

To stand out, the best agencies go beyond the basics. Here’s what makes them exceptional:

  • Proven success: Leading agencies consistently deliver measurable results—higher traffic, increased bookings, and improved ROI. Look for agencies that showcase their success through case studies and client testimonials.
  • Expert understanding of guest behaviour: The best agencies possess deep insights into guest preferences, booking habits, and trends. This expertise allows them to create tailored strategies that engage the right audience.
  • Industry insight and innovation: Top agencies embrace trends and technologies like AI chatbots, voice search optimisation, and sustainability marketing, to ensure businesses remain competitive and future-ready.

How to choose the right hospitality marketing agency in the US?

Choosing the right hospitality marketing agency is crucial to your business’s success. Whether you’re searching for the best digital marketing company for a hotel or a top hospitality marketing agency, ensure the agency’s strengths align with your goals.

  • Industry experience & expertise: Choose agencies with a proven track record in hospitality, with experience with businesses like yours. They should understand your unique challenges and opportunities.
  • Agency portfolio: Review their past work to assess creativity and effectiveness. Ensure their style and results align with your brand and goals.
  • Alignment with your goals: Make sure their strengths match your objectives, whether it’s increasing direct bookings, improving brand awareness, or managing reputation.

Key questions to ask potential agencies:

To assess if an agency is the right fit for your business, consider asking these questions:

  • “What is your experience in hospitality marketing?”
  • “Can you provide case studies or examples from similar clients?”
  • “What strategies do you use to increase direct bookings?”
  • “How do you measure success and track ROI?”
  • “How will you customise your approach to our brand?”
  • “How do you stay ahead of industry trends?”

How a hospitality marketing agency can help your hotel succeed

The top hotel marketing companies significantly enhance your hotel’s success through targeted strategies:

  1. Personalised strategies for direct bookings: Leading agencies develop customised approaches to reduce reliance on OTAs, focusing on driving direct bookings through SEO, PPC, and other digital marketing techniques.
  2. Data-driven marketing for better targeting: The best digital marketing companies for hotels use advanced tools and analytics to precisely target the right audience, track performance, and optimise campaigns, ensuring a higher return on investment.
  3. Branding and storytelling for guest engagement: They help shape your hotel’s brand identity. The best hotel marketing agencies use storytelling to create deeper connections with potential guests, fostering trust and encouraging long-term loyalty.

Latest trends in hospitality marketing

The latest trends in hospitality marketing focus on technology, personalisation, and sustainability—key elements that enhance guest experiences and maintain competitiveness. Here are the top trends:

  1. AI Chatbots: AI-powered chatbots enhance guest interactions by offering 24/7 assistance, answering common queries, assisting with bookings, and providing personalised recommendations, ensuring a seamless experience.
  2. Voice Search Optimisation: With the rise of voice-activated devices like Alexa and Google Assistant, optimising content for voice search is crucial. Travellers now use voice commands to find venues, read reviews, and make bookings, making voice search optimisation essential.
  3. Sustainability Marketing Eco-conscious travellers are prioritising sustainability when choosing accommodations and aligning with brands. Businesses that focus on energy-saving practices, waste reduction, and responsible sourcing can attract this growing audience by showcasing their eco-friendly initiatives.

Common mistakes hotels make in digital marketing

Hotels often make simple mistakes that hurt bookings and brand visibility. Here are the key mistakes to avoid:

  1. Overreliance on OTAs (Online Travel Agents): While OTAs are helpful for visibility, relying too much on them eats into your profit margins. Focus on driving direct bookings through SEO, exclusive deals, and PPC campaigns targeting your website.
  2. Poor website design: A slow, outdated website can turn potential guests away. Ensure it’s mobile-responsive, user-friendly, and easy to navigate, with high-quality images and clear calls to action to increase conversions.
  3. Neglecting online reviews: Ignoring reviews misses an opportunity to engage with guests and boost your reputation. Regularly monitor and respond to reviews on platforms like Google and TripAdvisor to build trust and improve SEO.

Hospitality marketing ROI: What to expect

When partnering with a hospitality marketing agency, tracking ROI is essential to measure campaign effectiveness. Here’s what to expect:

  • SEO: SEO is a long-term strategy. It takes time to optimise your site’s content, structure, and technical elements to improve rankings and increase organic traffic. The ROI from SEO becomes clearer after several months of sustained effort.
  • PPC: PPC offers quicker results, driving immediate traffic and bookings. However, ROI can vary based on factors like keyword competition, ad quality, and landing page performance.

Key metrics to track:

Measure success with key metrics like organic search traffic growth (SEO), conversion rates from PPC and SEO and direct bookings and revenue to ensure you’re reaching your business goals.

Agency vs. in-house marketing:

While in-house marketing may seem cost-effective, it often lacks the expertise and tools an agency brings. Agencies provide specialised knowledge, advanced tools, and data-driven insights that can deliver higher ROI. Plus, they allow your team to focus on operations while handling marketing efforts.

Final thoughts

In today’s competitive hospitality market, a strong marketing strategy is your ticket to standing out and driving growth. Partnering with the best hotel marketing agency or the top digital marketing company for hospitality, you gain access to the expertise and tools needed to increase direct bookings, elevate your brand’s presence, and deliver unforgettable guest experiences.

Don’t let your hotel, resort, or restaurant fade into the background. With a marketing partner who understands the unique challenges of the hospitality sector, you’ll see real results that lead to sustainable growth.

Ready to take your hospitality business to the next level? Propeller’s team of experts is here to turn your vision into reality. Contact us today and let’s start building your brand’s future.

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